bdi77 Privacy Policy

Overview

bdi77 is Bangladesh's trusted online casino and sports betting platform. We understand that your privacy is important, and we take our responsibility to protect your personal information very seriously. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of information that we receive from users of bdi77.pro.

By accessing or using bdi77, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. This policy applies to all users located in Bangladesh and elsewhere who access our services.

Information We Collect

In order to provide you with a safe, personalised, and fully functional gaming experience, bdi77 collects certain categories of personal information from our users. The information we collect falls into the following categories:

• Identity and Contact Information: Full name, date of birth, email address, mobile phone number, and residential address (required for account registration and KYC verification).
• Financial Information: Payment method details including bKash wallet numbers, Nagad account references, and Rocket account identifiers used for deposits and withdrawals. We do not store full card numbers.
• Account Activity Data: Your login history, session timestamps, gameplay records, betting history, transaction logs, and wagering patterns associated with your bdi77 account.
• Technical Information: IP address, browser type and version, device type, operating system, screen resolution, and cookies used during your visits to bdi77.pro.
• Communication Records: Any messages, support tickets, emails, or live-chat transcripts exchanged between you and the bdi77 support team.

We collect this information directly from you when you register an account, make a deposit or withdrawal, contact our support team, or interact with any feature of our platform.

How We Use Your Information

The information collected by bdi77 is used solely for legitimate operational and legal purposes. We do not use your data for any purpose beyond those described in this Privacy Policy. Specifically, we use your information to:

• Create and manage your bdi77 account, including processing your registration and verifying your identity through our KYC procedures.
• Process your financial transactions — deposits via bKash, Nagad, and Rocket — and ensure accurate and timely withdrawal processing to your nominated payment method.
• Deliver customer support, respond to your enquiries, and resolve disputes or technical issues you may encounter while using bdi77.
• Comply with applicable laws and regulations, including anti-money laundering (AML) requirements, responsible gaming obligations, and any lawful requests from competent authorities.
• Personalise your gaming experience on bdi77 — for example, displaying relevant game recommendations, promotions, or bonus offers that may be of interest to you based on your activity history.
• Monitor platform security, detect and prevent fraud, investigate suspicious account activity, and maintain the integrity of our gaming environment for all users.

Payment Data and Local Methods

bdi77 supports Bangladesh-specific payment methods including bKash, Nagad, Rocket, and Upay. When you initiate a transaction using any of these services, we collect only the minimum data required to process the transaction: your wallet reference number, the transaction amount in BDT, and the timestamp. We do not store full mobile banking PINs, full card numbers, or one-time passwords (OTPs).

All payment data transmitted between your device and our servers is encrypted using SSL technology. Transaction records are retained for the period required by applicable financial regulations and are accessible only to authorised bdi77 personnel and, where legally required, to financial compliance auditors.

Data Sharing and Disclosure

bdi77 does not sell, rent, or otherwise transfer your personal information to external parties for commercial purposes. However, there are limited circumstances under which we may share your information with trusted third parties:

• Service Providers: We engage trusted technology partners who assist with platform operations, including payment gateway processors, fraud detection systems, and customer support tools. These providers are contractually bound to maintain confidentiality and may not use your data for their own purposes.
• Legal and Regulatory Obligations: We may disclose your information where we are required to do so by law, court order, or in response to a lawful request from a government body or law enforcement authority acting within its jurisdiction.
• Business Transfers: In the event of a merger, acquisition, or sale of bdi77's operational assets, your personal data may be transferred as part of that transaction. You will be notified via email or a prominent notice on our platform prior to any such transfer occurring.

Outside of the circumstances above, your personal information remains strictly within bdi77 and will not be disclosed to any other party without your explicit, informed consent.

Cookies and Tracking Technologies

bdi77 uses cookies — small text files stored on your device — to enhance your experience on our platform. Cookies allow us to remember your preferences, keep you logged in during a session, analyse site traffic patterns, and deliver a more personalised experience when you return to bdi77.pro.

You may configure your mobile browser or device settings to decline cookies or to alert you when cookies are being set. Please note that disabling cookies may affect the functionality of certain features on bdi77. We use only first-party and essential third-party cookies; we do not use advertising or behavioural tracking cookies.

Data Retention

bdi77 retains your personal information for as long as your account remains active or as long as it is necessary to provide you with our services. If you close your account, we will retain your data for a further period as required by applicable financial, anti-money laundering, and responsible gaming regulations — typically between three and seven years, depending on the nature of the records.

After the applicable retention period has elapsed, your personal data will be securely deleted or anonymised in a manner that prevents it from being linked back to you or your account. Anonymised, aggregated data may be retained indefinitely for analytical and platform improvement purposes.

Your Rights Over Your Data

As a user of bdi77, you have a number of rights regarding the personal information we hold about you. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of Access: You may request a copy of the personal data we hold about you at any time by contacting our support team.
• Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: Subject to our legal retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to ask us to suspend the use of your data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to Object: You may object to the processing of your personal data for personalisation or analytics purposes by notifying us in writing via [email protected].

To exercise any of the above rights, please contact our support team at [email protected]. We will acknowledge your request within 3 business days and endeavour to fulfil it within 30 days, subject to identity verification and any applicable legal constraints.

Information Security

bdi77 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, two-factor authentication options for user accounts, regular security audits and penetration testing of our platform, and role-based access controls that limit staff access to personal data.

While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the unlikely event of a data breach that affects your personal information, we will notify you as soon as practicable and take all necessary steps to contain the breach and mitigate any potential harm.

Third-Party Links and Services

bdi77 does not include links to external third-party websites within its platform. Any game content, payment integrations, or support tools provided through bdi77 are operated under service agreements that require those providers to comply with data protection standards consistent with this Privacy Policy. bdi77 is not responsible for the privacy practices of any third-party providers, and we encourage you to review the privacy policies of any external service you choose to use independently.

Protection of Minors

bdi77 is strictly an adults-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user is under 21, their account will be immediately suspended and any personal data collected will be deleted. Parents and guardians are advised to use parental control tools on shared devices to prevent underage access to online gaming platforms. If you believe a minor has accessed or registered an account on bdi77, please contact us immediately at [email protected].

Changes to This Privacy Policy

bdi77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of bdi77 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised policy, you should discontinue your use of the platform and contact us to request the closure of your account.

Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdi77 handles your personal information, please contact our dedicated support team. We are committed to addressing your privacy concerns in a timely and professional manner.

Email: [email protected] — Our support team is available 24/7 and endeavours to respond to all privacy-related enquiries within 3 business days. For urgent matters, please indicate "Privacy Request" in the subject line of your message.